To our Community:
We regret to share with you that we have decided to cancel this years DreamHack Hannover Summer festival. It was a difficult yet necessary decision for us to make, so that we can focus on making the Winter festival in December an even better experience for you.
Your Summer festival tickets will be automatically transferred to the Winter festival, alternatively you could request a full refund. For more information and a detailed FAQ about the situation, please visit here.
We apologize for the inconvenience this might have caused, thank you for your understanding and support – we look forward to seeing you in Hannover this December!
We are sorry that you won’t be able to experience the long-anticipated event. The global economic downturn has affected the esports and gaming industry, brands are cutting costs, and as a result we have not been able to secure as many commitments from sponsors and exhibitors as planned. With this in mind, we have decided to shift our focus to the Winter festival to meet your expectations and make it an even better event.
Tickets sold for the Summer festival are automatically being transferred to our Winter edition, which is scheduled from 14 to 17 December for LAN party and 15 to 17 December for Festival.
This is valid for all tickets: Festival, LAN, Early Bird and Tickets won during a raffle
Tickets sold for the Summer festival are automatically being transferred to our Winter edition, which is scheduled from 14 to 17 December for LAN party and 15 to 17 December for Festival. If fans do not wish to have their ticket transferred, they can refund at any time.
This is valid for all tickets (Festival, LAN, Early Bird)
Tickets won during a raffle however, will be valid for the Winter edition, but are not refundable.
No, they will be tranferred to the Winter event.
Like all other tickets, your ticket for the Summer festival is automatically being transferred to our Winter edition, which is scheduled from December 14 to 17 for the LAN party and December 15 to 17 for the Festival. However, we promise there will be the same tournament taking place during the Winter edition.
If you do not wish to have your ticket transferred, you can get refund at any time.
There is no alternative Summer edition planned this year, but there will be a Winter Festival, which is scheduled from 14 to 17 December for LAN party and 15 to 17 December for Festival.
Yes.
First and foremost, we want to allow all visitors to participate in the event safely and securely. Currently, there are no specific guidelines by the government to follow. Therefore, tests or masks are not mandatory, but appreciated. We would still ask you to always take care of yourself and others, encourage you to keep wearing your mask and keep your distance. If you feel sick, please stay at home. Take care!
We’re sorry, but we can’t help you directly. Please check with your accomodation/travel provider about their refound or rescheduling options.
We unfortunately are unable to provide refund for travel and accommodation costs. We are sorry for any inconvenience.
ESL Challenger will be announcing a new offline final location. For official announcement, please follow https://twitter.com/ESLCS or https://pro.eslgaming.com/csgo/proleague/news/
ESL Challenger will be announcing a new offline final location. For official announcement, please follow https://twitter.com/ESLCS or https://pro.eslgaming.com/csgo/proleague/news/
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